Thinking about buying? Go to our purchasing information page.
Standard technical support is staffed during normal business hours (7:30 AM - 4:00 PM US Pacific time).
Please submit a technical support request online.
Customers can go to our Digitalis Community website for:
- Opening a support ticket
- User manuals
- User forums
- Software update notices
- Software downloads
- Source code
- Download or share scripts and other resources
- Please note that positional algorithms degrade over long time scales. Dates in the range of -8,000 to +12,000 years are fairly accurate. Beyond this range body positions get less and less accurate.
Overall, I would rate Digitalis Education and [my Digitarium] Alpha 2 system as a +12 on a ten point scale. The service is second to none. It is the most intuitive system to operate of any I have tested (Digital Starlab, mirror systems, others which cost several times the cost of the Alpha 2) The product is very robust.
— Max McKelvey, Oatland Island Education Center, Savannah, GA