Pre-Sales Support

Thinking about buying? Go to our purchasing information page.

Customer Support

Standard technical support is staffed during normal business hours (7:30 AM - 4:00 PM US Pacific time).

Please submit a technical support request online.

Community Website

Customers can go to our Digitalis Community website for:

  • Opening a support ticket
  • User manuals
  • Documentation
  • User forums
  • Software update notices
  • Software downloads
  • Source code
  • Download or share scripts and other resources

Known Issues

  • Please note that positional algorithms degrade over long time scales. Dates in the range of -8,000 to +12,000 years are fairly accurate. Beyond this range body positions get less and less accurate.