Pre-Sales Support

Thinking about buying? Go to our purchasing information page.

Customer Support

Technical support is available during normal business hours (7:30 AM - 4:30 PM US Pacific time).

Please submit a technical support request online or call +1-360-616-8915 and select option 1 at the main menu.

Community Website

Customers can go to our Digitalis Community website for:

  • User manuals
  • Documentation
  • User forums
  • Software downloads
  • Source code
  • Download or share scripts and other resources

Resources for Educators

Free lesson plans and useful resources for Astronomy educators.

Available Software Updates

Updates, by operating platform:

Known Issues

  • Please note that positional algorithms degrade over long time scales. Dates in the range of -8,000 to +12,000 years are fairly accurate. Beyond this range body positions get less and less accurate.

"[Our Zeiss starball] projector itself was great but we could not find any 'good' new shows for this format (slides). I told my boss it was like having a perfectly running car that required leaded gas to run. It works fine but no fuel available... Thankfully our entire group decided... to move into the digital age."

Jim Duke, Henderson State University, Arkadelphia, AR

Can I use my Starlab dome with a Digitarium system?