Support
Pre-Sales Support
Thinking about buying? Go to our purchasing information page.
Customer Support
If you have already created a Digtarium Community account, the easiest way to get support is to submit a technical support request online. Otherwise please email us at support @ DigitalisEducation.com and sign up for an account below.
- Standard technical support is staffed during normal business hours (7:30 AM - 4:00 PM US Pacific time).
- Priority Support is available 24/7 to subscribers.
Digitarium Community Website
Customers can go to our Digitalis Community website for:
- Opening a support ticket
- User manuals
- Documentation
- User forums
- Software update notices
- Software downloads
- Source code
- Download or share scripts and other resources
In July, our first Beginners' Session using the [Digitarium Alpha] planetarium was a big hit -- it was hard to get people to go outside and look at the REAL stars, although it was a beautiful night.— Catherine Koehler, Battle Point Astronomical Association, Bainbridge Island, WA
